Returns & Refunds

Trendi Levendi Apparel items are made to order through Printful. Please review product details and sizing information before placing an order.

Change of mind

We generally do not accept change-of-mind returns or exchanges for incorrect size, colour or personal preference. This does not affect your statutory consumer rights.

Damaged, defective or incorrect items

If your item arrives damaged, defective, misprinted or different from what you ordered, please contact trendilevendi@outlook.com.au with your order number, a description and photographs where possible. We will assess the issue and provide an appropriate remedy in accordance with applicable law, which may include a replacement or refund.

Lost parcels

Claim timing

Please report issues promptly, preferably within 30 days of delivery for damaged, defective or misprinted items, or within 30 days of the estimated delivery date for lost parcels. Printful's standard claim period is 30 days; this does not limit any statutory consumer guarantees.

Your consumer rights

Nothing in this policy excludes, restricts or modifies any rights or remedies that cannot lawfully be excluded, including under the Australian Consumer Law and other applicable consumer protection laws.

Contact: trendilevendi@outlook.com.au